Journal of Retailing and Consumer Services

The *Journal of Retailing and Consumer Services* (J RETAIL CONSUM SERV) is a leading international, peer-reviewed academic journal dedicated to advancing theoretical and empirical knowledge in the dynamic fields of retailing, distribution, and consumer behavior. Published by Elsevier, the journal serves as a critical bridge between rigorous academic research and practical managerial application. Its scope encompasses a wide array of topics, including omnichannel retail strategies, e-commerce and digital marketing, consumer decision-making processes, service quality and customer relationship management, supply chain and logistics in retail, and the impact of emerging technologies such as artificial intelligence and augmented reality on the retail experience. The journal publishes high-quality original research articles, comprehensive review papers, and case studies that offer significant insights for both scholars and practitioners. It particularly values contributions that integrate retail theory with service management, providing a holistic view of the modern consumer marketplace. The target audience includes academics, researchers, and postgraduate students in marketing, management, and economics, as well as retail executives, consultants, and policymakers seeking evidence-based strategies. A notable feature of the journal is its hybrid open access model, allowing authors to publish open access or via traditional subscription. With a remarkable 2026 Impact Factor of 13.700 and consistently ranked in the JCR Q1 quartile, the *Journal of Retailing and Consumer Services* stands among the most influential and prestigious outlets in its field, recognized for its exceptional citation impact and its pivotal role in shaping contemporary retail and service research.